FAQs
FAQs
Commonly Asked Questions
What brands of phones do you sell?
We carry a wide range of the latest smartphones from top global brands, including
Apple, Samsung, Xiaomi, TECNO, Infinix, and Itel.
Are your phones brand new?
We stock Brand New (sealed with full manufacturer warranty) and high-quality
Do you sell original accessories?
Yes. We pride ourselves on stocking authentic chargers, power banks, earphones, and protective cases from brands like Oraimo, Anker, and Apple.
What payment methods do you accept?
How long does delivery take?
Within Your City: Same-day or next-day delivery.
- Nationwide: 2–5 business days depending on your location.
How can I contact Martjen customer support?
You can reach us via:
- Phone/WhatsApp: [Insert Number]
- Email: [Insert Email Address]
- Visit Us: [Insert Full Address]
What is your return policy?
If a device has a manufacturing defect, you can return it within 7 days for an exchange or repair. The item must be in its original packaging with all accessories included.
